Mobile in Retail: Virtual Shopping Assistants

shirt size from order history
matching items and related products
QR and bar-code scanner with product info, 3r party reviews, user comments, ratings
store map and item finder
example of iRobot iPad assistant
Check-in
  • Foursquare and Facebook Places are not helping to “own” customer relationship, the retailer should strive to develop and maintain that relationship
  • check-in can help to reward customer loyalty


by Uki D. Lucas on Friday, February 25, 2011
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apt quotation..

“A man should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.”  by Robert A. Heinlein (author, aeronautical engineer, and naval officer)